FAQ

We currently don’t have a physical store beyond our tea plantation. However, we’re happy to deliver anywhere in Thailand, and you can generally expect your order to arrive within about three days.

Yes! We ship internationally using Registered International Packet-Air, and deliveries typically take between 15 to 25 business days.

Yes! We use the term "Loose Leaf" to describe all our premium teas that are not packaged in tea bags—including our meticulously crafted, rolled-leaf Oolong teas. During processing, each Oolong leaf is expertly rolled into a tight curl, which gently unfurls when brewed, releasing its distinctive flavors and aromas. Rest assured, our premium "Loose Leaf" Oolong teas are indeed these same high-quality rolled-leaf teas.

We offer several convenient payment methods: PayPal: Our website is integrated directly with PayPal for secure online payments. Bank Transfer: Ideal for customers in Thailand with a Thai bank account. Select the "Manual Payment" option at checkout, and you will receive the bank transfer details via email. Credit/Debit Card (Link Payment): You can pay online using your credit or debit card. This method requires an OTP verification. To use this option, select "Manual Payment" at checkout and contact us via email. Wise: A fast and cost-effective option. Select “Manual Payment” at checkout and contact us via email; we’ll provide full details for the transfer.

You’re very welcome to visit our tea plantation. There is no entrance fee, and it is open daily from 8 a.m. to 5 p.m. Feel free to explore the area, take pictures, visit the tea-tasting corners, and make purchases as you wish. Unfortunately, the factory is not open to the public for hygiene reasons, and we don’t provide English-speaking tea classes and tours. ​ If you want to stay with us, please visit our accommodation website 101 Tea Green View or Agoda.com ​ The journey from Chiang Rai Airport to our property takes approximately one and a half hours. From the main road to Doi Mae Salong, follow road number 1130; it will take around 30 minutes. ​ For public transportation, you can take a bus from the Chiang Rai bus terminal to the Mae Chan intersection. From there, a public shuttle pick-up car to Doi Mae Salong is available. Please inform the driver that you are heading to Doi Mae Salong—101 Tea Plantation (ไร่ชา 101 ดอยแม่สลอง).

Yes, we provide flexible OEM options. You can sell our tea under the 101 Tea brand or as a private-label product exclusive to your business. Please note that we don't supply packaging—customers should provide their own packaging materials or handle repackaging independently.